Returns
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You will be charged a returns fee based on your location, and providing your refund follows our refund policy, you will receive a full refund excluding the initial delivery fee. Note: All orders from outside of the UK will be required to pay their own return fee. Please click here to raise a re...
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How long will it take for my return to be processed?
Once we receive your return, this will be checked by our dedicated team of quality controllers. You’ll receive an email notification once we have accepted your return. Please note, refunds may take up to 5 working days to clear. -
Tagging Policy for Online Orders
To ensure the integrity of our products and streamline the return process, all online orders will now be tagged with a zip tie and an accompanying tag from November 20th 2023. Which means all orders placed during this date onwards, will need to adhere by this tagging policy in order to receive re... -
What is your return policy for goods purchased in store?
Any items purchased in store are only eligible for store credit, and you have 14 days from the date of purchase to return these back to us. For clothing, returns must be unwashed and unworn. All returns must be brought back in original packaging, with all labels attached. All sneakers must be b... -
What is your return policy for goods purchased online?
You have 14 days from the date of delivery of all of your items to return your order back to us. For clothing, returns must be unwashed and unworn. All returns must be sent back in original packaging, with all labels attached. To clarify, 14-days will only start after all items within your order ...